We compared MedSite Charts, Prompt Health, Jane, and ChiroTouch for a multidisciplinary practice—not for a generic software checklist.
This is a packaging comparison, not a claim that one product is universally better. External facts link to the vendor page that supports them.
| Decision point | MedSite Charts | Prompt Health | Jane | ChiroTouch |
|---|---|---|---|---|
| Published monthly base | $199 / $349 / $499 tiers | Flat-rate, per-provider framing; no numeric amount on cited pages. Source ↗ | $54 Balance, $79 Practice, $99 Thrive in USD. Source ↗ | Start, Grow, and Scale; no numeric amount on cited pricing page. Source ↗ |
| Published clinical focus | Chiro, PT and rehab, acupuncture, integrative, and mixed teams | Outpatient rehab including PT, OT, SLP, pediatrics, and chiropractic. Source ↗ | Practice management with charting, scheduling, payments, and patient communications. Source ↗ | Chiropractic practice management and EHR. Source ↗ |
| AI documentation | AI scribe + coding suggestions, with provider review before signature | AI scribe and CPT-code support are documented. Source ↗ | Unlimited AI Scribe is listed as a $15 monthly add-on per opted-in practitioner after five free notes. Source ↗ | Basic AI is listed in Start; advanced AI in Grow and Scale. Source ↗ |
| Insurance workflow | Core and Plus connect superbills, claims, 835 context, and denials | Billing, clearinghouse, and reporting are documented. Source ↗ | Insurance billing is listed at $20 monthly plus additional practitioner fees; Claim.MD is separate. Source ↗ | Integrated claims products and billing workflows are documented. Source ↗ |
| Website + AI phone + EHR loop | Connected MedSite website and voice receptionist; either also works with an existing site | Not documented as one operating loop on the cited pages | Jane Websites is listed separately at $59 monthly; an AI phone-to-EHR loop is not documented on the cited pages. Source ↗ | Not documented as one operating loop on the cited pages |
Ranking reflects the methodology above. It is not a universal quality score.
Best fit here for the broadest connected practice loop.
Charts is the only product in this comparison positioned around the clinical EHR, claims, patient engagement, custom reporting, practice website, and AI phone receptionist sharing one record and schedule.
Strong public story for outpatient rehab and clinical-to-billing continuity.
Prompt documents an outpatient rehab EMR with scheduling, AI-assisted documentation, billing, clearinghouse, and reporting capabilities.
Clear entry pricing and an approachable practice-management package.
Jane publicly documents multiple US tiers plus optional AI Scribe, insurance billing, and website packaging. Add-on structure matters when comparing the final operating stack.
Purpose-built chiropractic positioning with ascending workflow tiers.
ChiroTouch documents Start, Grow, and Scale packages spanning core EHR, scheduling, payments, patient tools, claims products, and expanded growth functions.
Open every source, write down the workflows your practice cannot lose, and ask each vendor to demonstrate those workflows end to end with synthetic data. Treat anything not documented here as a question—not a missing feature.
Direct answers about fit, migration, ownership, AI review, and the connected platform.
The ranking is for a multidisciplinary practice that wants clinical documentation, scheduling, insurance workflows, patient engagement, reporting, a connected practice website, and an AI phone receptionist in one operating loop. A different buyer profile can produce a different order.
No. It means the capability was not established on the first-party public pages cited in this comparison. Buyers should ask the vendor directly and confirm the answer in writing.
No. Vendors package providers, insurance workflows, AI, locations, websites, and other services differently. The table preserves the public packaging language instead of manufacturing a total-cost estimate.
Yes. A practice can keep its existing website and still connect the MedSite AI voice receptionist and online booking to the Charts schedule. A connected MedSite practice website is available when the practice wants the full website-to-EHR loop, but it is not forced.
Charts Lite is $199 per month for a single-provider charting and scheduling foundation. Charts Core is $349 per month and adds the claims, superbill, eligibility-to-claim, and remittance workflow. Charts Plus is $499 per month for group-practice and multi-provider operations with migration support.
Bring your current software list and one difficult workflow. We’ll demonstrate where Charts keeps context and where your team remains in control.
